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Gas emergencies take many forms. Here are the situations our clients call us about most often, and what we do to resolve them safely.

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Gas Smell Inside the Home

A sulphur or rotten egg odour indoors usually points to a leak at a fitting, union, connector, or appliance hookup. Ignoring it or airing out the room does not fix the underlying fault and the risk remains. We perform leak detection and a full system pressure test to find and repair the source before restoring safe operation.

🔒

Gas Meter Shut Off by Utility

A utility shutoff tag means the gas company identified a risk and stopped service at the meter. No one can restore gas until a licensed gas fitter inspects the internal system, completes repairs, and provides documented proof the piping is gas-tight. We handle the full process from inspection to sign-off so service can be restored as quickly as possible.

💡

Appliance Won't Light After Gas Was Off

After a gas shutoff, air can enter the supply lines, causing appliances to fail to ignite even after service is restored. Attempting to relight repeatedly without knowing the system is properly purged and pressurized can be unsafe. Our technicians verify system pressure, purge the lines properly, and confirm safe ignition before the job is complete.

🔊

Hissing Sound Near a Gas Pipe or Fitting

A hissing or faint whistling near a pipe joint, union, or flexible connector indicates gas is escaping under pressure. This type of leak can occur at any fitting point and often does not produce an odour strong enough to detect by smell alone. We use professional detection equipment to locate and repair the fault before it becomes a larger risk.

🔧

Gas Line Behind Appliance Is Leaking

Flexible gas connectors behind stoves, dryers, and other appliances can develop leaks from age, corrosion, kinking, or improper installation. Because these connectors are often hidden from view, the problem can go unnoticed until an odour appears or a pressure test reveals a drop. We replace faulty connectors with correctly sized, code-compliant fittings and test the connection before finishing.

🛠️

Gas Line Left Open After Renovation

When a gas appliance is removed during a renovation, the supply line must be properly capped and tested to confirm it is sealed. An improperly capped or uncapped line is a live gas hazard that can affect the entire home. We assess the exposed line, cap it correctly, pressure test the system, and confirm everything is safe before the renovation continues.

⚙️

Old Gas Pipe Fittings Starting to Leak

Threaded iron pipe joints in older homes can develop slow leaks as the sealant deteriorates or the fitting fatigues over decades of pressure cycling. These leaks are often too small to smell clearly but can be detected with pressure testing. We identify all affected fittings, make the necessary repairs, and test the full system to confirm the problem is fully resolved.

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Gas Bill Spiked Without Explanation

A sudden or gradual increase in gas consumption without any change in appliance usage or household habits can indicate a slow leak somewhere in the system. Gas meters measure every unit that passes through, so an unexplained increase is worth investigating before it worsens. We pressure test the system and trace any consumption discrepancy back to its source.

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Carbon Monoxide Detector Going Off

A CO alarm is a signal that combustion gases are entering the living space, which can come from a cracked heat exchanger, blocked flue, or a gas appliance venting improperly. This is an immediate safety situation: evacuate and call for emergency service before re-entering. We inspect all gas appliances and venting systems to identify the source and confirm the home is safe before anyone returns.

Reviews

What Our Customers Say

★★★★★

Cleared our red tag without any hassle

Our gas was shut off after a failed inspection and we had no idea what to do next. Gas Services Edmonton walked us through the whole red tag clearance process and coordinated directly with the utility. Gas was back on within two days.

★★★★★

Verified their license before letting them in

I asked for the technician's TSSA number right at the door and he had it ready immediately, no hesitation at all. Gas Services Edmonton found and fixed a leak at a fitting behind our stove. Genuinely appreciated the transparency.

★★★★☆

Good work, took a bit longer than the estimate

Our leak turned out to be more complex than the initial phone estimate suggested, so the visit ran a bit longer. The technician explained why upfront and the final price matched what they quoted once they saw the full scope.

★★★★★

Fast response for a genuine emergency

We smelled gas near our meter late at night and called the utility first like the dispatcher instructed. Gas Services Edmonton arrived shortly after the utility confirmed it was safe and fixed the connection the same visit.

★★★★★

Honest that our smell was not a real leak

I was convinced we had a gas leak but the technician quickly identified it was actually sewer gas from a dry drain. He didn't charge for unnecessary work and explained exactly what to do. Appreciated the honesty.

★★★★★

Thorough pressure test caught a second issue

What we thought was one leak turned out to be two separate issues, and Gas Services Edmonton caught both during the initial pressure test instead of just fixing the obvious one. Saved us from a repeat visit a few weeks later.

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