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These are the issues homeowners call us about most often. We diagnose accurately and repair completely so the problem does not come back the following week.

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Pool Heater Won't Start at All

A pool heater that refuses to start is most often dealing with an ignition board fault, a failed spark igniter, or a tripped high-limit switch that has not been reset after a previous overheating event. Running the heater with a faulty ignition system repeatedly can damage the gas valve over time. We identify the root cause, replace the failed component, and confirm the unit starts cleanly before we leave.

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Pool Temperature Dropping Overnight

A pool that loses more than 1 to 2 degrees overnight is usually dealing with a heater not completing full heating cycles due to a thermostat or pressure switch fault. The heater may appear to run normally during the day while still falling short of what it should deliver. We inspect the thermostat calibration, pressure switch sensitivity, and heat exchanger output to identify where the cycle is breaking down.

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Pool Heater Clicking Without Igniting

Repeated clicking that does not result in a flame is the igniter working but failing to light the burner, usually because the gas valve is not opening fully or the igniter tip is fouled and not producing a consistent spark. The longer this continues, the more gas is released without combustion. We clean or replace the igniter and test gas valve response to restore safe, reliable ignition.

Pool Heater Fault Code Keeps Returning

A fault code that comes back shortly after being cleared means the control board has detected a recurring condition it cannot compensate for on its own. Simply resetting the unit masks the signal without fixing what triggered it. We trace the fault code to its source, whether a sensor, a switch, a pressure reading, or a combustion problem, and repair the actual cause rather than the symptom.

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Pool Heater Running But Barely Warming Pool

A heater that runs long cycles but barely warms the pool is almost always losing thermal efficiency through a scaled heat exchanger that can no longer transfer heat effectively from the burner to the water. Mineral deposits from Edmonton water accumulate inside the exchanger over seasons of use and act as an insulating layer. We descale and clean the heat exchanger, which typically restores a significant portion of the heater's original output capacity.

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Gas Smell Around the Pool Heater

A gas odour near a pool heater should not be ignored or attributed to normal operation. It usually points to a deteriorating fitting, a gas valve not sealing completely, or a burner not achieving full combustion. Operating the heater while a gas leak exists creates a hazard that compounds with every cycle. We perform a full leak inspection and combustion safety check before the unit is restarted.

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Heat Pump Pool Heater Not Warming the Pool

A heat pump pool heater that operates without raising the water temperature is usually low on refrigerant, has a dirty evaporator coil blocking airflow, or has a refrigerant circuit fault preventing heat transfer. Unlike gas heaters, heat pump problems are not always audible or visible until the pool fails to warm. We inspect the refrigerant charge, coil condition, and compressor output to identify the fault and restore proper heating performance.

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Pool Heater Leaking Water

Leaks from a pool heater can originate from external inlet and outlet fittings, the pressure relief valve, bypass valve seals, or internal heat exchanger corrosion. Even a slow drip entering the cabinet reaches the control board and gas components quickly. We inspect all external connections first, then open the cabinet to trace internal leak sources and pressure-test the full circuit before closing the job.

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Pool Heater Won't Start After Winter

A heater that shut down normally in the fall but will not restart in spring has often been affected by freeze damage, condensation reaching electrical connections over winter, or a control board that failed during storage. This is one of the most common calls we receive at the start of pool season. We inspect the full system at startup, identify what failed over winter, and get the heater running before the season is underway.

Reviews

What Our Customers Say

★★★★★

Quote matched exactly what we paid

So many companies give a vague estimate that changes once they show up. Gas Services Edmonton gave us a clear range on the phone and the final price landed right in it after they saw the heater. Really appreciated the honesty.

★★★★★

Explained why our quote was higher than a competitor

Another company gave us a much lower number, but the technician here explained exactly what was different about the scope. Went with Gas Services Edmonton and glad we did, since the cheaper quote clearly skipped some steps.

★★★★☆

Fair pricing, installation cost more than we expected

The install ended up costing more than our first ballpark estimate because our electrical needed an upgrade. They explained why upfront though and the final number was reasonable for the extra work involved.

★★★★★

No surprise charges at all

We were nervous about hidden fees after a bad experience with another contractor years ago. Every cost was explained before the work started and the invoice matched the quote exactly. Exactly what we wanted.

★★★★★

Compared three quotes and this was the clearest

We called around before booking anything. Gas Services Edmonton was the only company willing to break down exactly what was included versus billed separately. Made the decision easy once we saw the comparison.

★★★★★

Payment structure was clear from the start

For our new installation, they explained the deposit and final payment schedule clearly before we committed to anything. No confusion at any point in the process. Would recommend to anyone planning a similar project.

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